Published at Sunday, September 09th, 2018 - 07:06:57 AM. Bedding. By Irma Ferguson.
If you‘re in the hospitality industry, this is one website you don‘t want to find yourself on. BedbugRegistry.com is a free public database that encourages people to report bed bug experiences, specifically at hotels. There‘s a quick reporting form for listing the hotel name and street address which is translated into a dot-covered map of the U.S. showing the locations of each reported infestation. A list of the hotels and other infestation sites is provided to warn travelers. What the site doesn‘t do is verify reports, nor does it indicate when a hotel has successfully remedied the problem. The old adage there‘s no such thing as bad publicity doesn‘t carry any credence with hoteliers. They know that even a whispered rumor can have a disastrous effect on business. Websites that detail horror-laced reports of being eaten alive by bed bugs during an overnight stay in a hotel or motel play on growing public hysteria about these blood-sucking parasites. Fanned by a blitz of media attention, an accusation can instantly damage a hotel‘s hard-earned reputation and frighten away guests.
The resurgence of bed bugs has created a particularly vexing problem for the hospitality industry. Rooms that were pest-free one night can be infected by a guest the next. Legal experts have noticed a boom in bed bug litigation with guests suing hotels for millions of dollars. "Not only can a hotel get a terrible reputation for allowing the creepy crawly bed buddies to exist, but they can also lose out on a lot of dough," wrote a blogger on HotelChatter.com. Some lawyers are actually trawling for bed bug clients. A notice on InjuryBoard.com reads: "If you have been the victim of bed bug infestation, it may be important to contact an attorney who can help you protect your legal rights."
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